Ellen was incredible to work with. She was always prompt and timely. She educated herself if she didn’t know the answer to one of my questions. I thought it would be an overwhelming process, but Ellen eased my mind and made it a great experience. Ellen gave me handouts that outlined everything from the beginning, making every step of the process straight forward. There were no surprises along the way, which was very nice. I have an undying gratitude to Ellen. Just amazing!!